At Coast, we strive to provide you with the appliances that will meet your needs; however, if you are not satisfied, you can return or exchange your appliance within 7 days of delivery, under the following conditions*:

  1. Coast is not obligated to accept returns. No goods are to be returned without prior permission.
  2. The following items cannot be returned:
    • Special Order items
    • Used appliances
    • Floor model, Open Box, or other “As Is” purchases
    • Previously installed product
  1. Appliances may be returned or exchanged within 7 days of receipt under these conditions:
    • New, unopened product(s) may be returned within 7 days, without restocking fees, unless specified in point 2) above.
    • Opened products authorized for return are subject to a minimum 50% restocking fee at the discretion of Coast.
  1. Delivery & installation costs are nonrefundable when the service has been attempted or completed.
    • Additional delivery fees may apply for any returns & exchanges, including warranty exchanges.
  1. Orders canceled prior to delivery may be subject to restocking fees as outlined in “Special Order Product” above.

*These terms do not apply to returns that are related to service or repair issues. Any request for a return due to service or repair will follow the manufacturer’s warranty terms and conditions.

These return policies were last updated April 2025.