At Coast, we're passionate about helping you find major appliances that are the perfect fit for your needs. We're committed to customer satisfaction from the moment you visit our showrooms or website until your appliances are delivered and installed - and beyond.
That's why we feel it's important to address the supply shortage issue affecting all retailers and consumers as a result of the COVID-19 pandemic.
The brands we carry manufacture their appliances across the globe, and as those regions continue to experience outbreaks of COVID-19 and adjust their operations accordingly to protect their communities, Canadians will continue to feel the impact of longer wait times due to the ongoing supply chain shortage. When manufacturers are forced to shut down or reduce production, supply dwindles and it takes longer to order an appliance. This means that we're all playing the waiting game. Fridges, dishwashers, washer and dryers, and other appliances are incredibly important in our daily lives—especially with so many of us spending so much time at home. The team here at Coast promises that we're working as hard as we can to ensure our customers get their appliances as quickly as possible during this supply shortage.
If all your appliances are still functional but you're planning a renovation in several months, we recommend getting a head start on your shopping as lead times for new orders continue to increase. Follow our tips, find what you need, and connect with your local Coast Associate as soon as you can so we can work within the constraints of the supply chain and set you up for success. You'll be glad you thought ahead when you have one less thing to worry about during your renovation.
We’re used to instant shopping and quick delivery times, and now we're all having to slow down. We still want you to buy with confidence, knowing that Coast is here to help. Here are some tips we have for buying appliances during these challenging times.
Research - More important than ever
Coast offers a huge selection of products from over 40 different brands, and each brand is experiencing this supply shortage differently. Many brands have important information about their supply on their website. It's vital to know what their lead times are for ordering, what delays they are experiencing, and what a realistic timeline for receiving your appliances will be.
Coast Associates are available to help you find ready-to-ship appliances. We know our inventory and the delivery times for every brand we carry. Let us help you with your research to find what you need.
Keep Your Options Open
It helps to make a list of several options that will meet your appliance requirements. That way, if your first choice isn't easily available you can move on to the next one. Being flexible and open to several options will help you avoid long wait times.
Check Stock Levels
Before you pick your perfect appliance, connect with your local Coast Associate and inquire about inventory, backorders, and wait times. Knowing what a realistic timeline looks like will help you to manage expectations so you don't find yourself waiting due to manufacturer delays. These days, average lead time for Regular Item Orders can vary greatly, and Special Order Items currently have minimum lead times of 6 months or longer. A Coast Sales Associate can help give you a clearer picture.
Focus On the Features
You may have your heart set on a specific brand, but which features made you decide on that brand in the first place? Whether it's touch controls, energy efficiency, or a large capacity, focus on finding appliances that have the features you want. Staying flexible while you're shopping will help you acquire the appliances you need with the features you want without having to wait for your dream brand to have the supply.
Pull Out the Measuring Tape
Make sure your new appliances will fit. Measure your spaces carefully and as accurately as possible, then check the appliance dimensions on the Coast website. You can also connect with a Coast Associate who will use your measurements to come up with a list of appliance options that will work.
If all your appliances are still functional but you're planning a renovation in several months, consider shopping now. Follow our tips, find what you need, and connect with your local Coast Associate early so we can help you figure out timelines and get set up for succcess. Reaching out to us early in the process allows us to work with your timelines and formulate a game plan from there. You'll be glad you did when you have one less thing to worry about during your renovation.
Remember, Online Doesn't Mean Instant
Our final tip is to remember that although clicking 'Checkout' is instantaneous, receiving your order won't be. Whether you shop online or in-store, the appliance will come from the same place, so you'll still experience a wait time.
Planning ahead as much as possible and being aware of timelines no matter where you shop is the best way to ensure you have a positive experience despite the supply shortages due to COVID-19. In the meantime, you can count on us here at Coast to do our part to help you find your perfect appliance!